FAQ

Frequently
Asked

Can't find what you're looking for? Drop us a line at hello@unlockedx.com

Can the space be fully branded?
+
Yes. UNLOCKED's spaces can be fully transformed to suit your brand or concept.
Are brand activations and product launches supported?
+
Absolutely. UNLOCKED is built for immersive brand moments, product launches and experiential events.
Is there space for press, backstage or green rooms?
+
Yes. Dedicated areas can be allocated for press, talent, green rooms or private breakout spaces.
Is there loading access?
+
Yes. The venue has direct loading access for production, staging and equipment — including a 4.5m-high loading bay at Shoreditch with direct street-level access from Curtain Road.
Is there step-free access?
+
Yes. Step-free access is available to key areas of the venue. All three floors at Shoreditch are fully accessible.
Can the space be used for film or photography shoots?
+
Yes. UNLOCKED is frequently used for film, photography and content production.
Do you host live music?
+
Yes. Live music is a core part of UNLOCKED's programme. The Basement at Shoreditch is specifically designed for performances, DJs and electronic events. Contact katie@unlockedx.com for music event enquiries.
Can external production teams be brought in?
+
Yes. While we offer in-house production support, external production partners are welcome.
Are there noise restrictions?
+
As a licensed Shoreditch venue, we operate within agreed sound regulations. The Basement has a 105dB limit.
Is there a cloakroom?
+
Yes. Cloakroom is available at £4 per item. Any bags larger than A4 are welcome but must be stored in the cloakroom.
What happens if I lose an item?
+
Contact the team at hello@unlockedx.com regarding lost items.
Still have questions?

Let's talk.

Our team is happy to answer any questions about the spaces, logistics, or booking.